Keena John



Software engineer with six years experience in telecommunications product development; Excellent project management and communication skills.


Nortel Networks Germany
Friedrichshafen, Germany

Aug 1998 - present

German Regulatory Services Development

• Redesigned the Network Advice of Charge database to increase provisioning flexibility and optimize memory usage.

GSM/UMTS Development

• Led team of six developers in providing custom GSM/UMTS features for Viag Interkom. Managed project plans, content, and resources to ensure that project goals were met or exceeded.
• Implemented long term software solution for GSM backwards compatability issues. Enhanced solution to support GSM-Railways and GSM China products.
• Performed high level design and development effort estimations for several GSM/UMTS projects.
• Developed the Multiple Point Code project for GSM which increases the CCS7 capacity on the DMS-MSC switch.
• Worked as part of a team to provide Network Advice of Charge functionality on the DMS-MSC switch.
• Developed and delivered CCS7 and Automation Testing seminars to team members.
• Trained new employees.

Fixed Access Controller Development

• Worked as part of team which pioneered a new solution for routing fixed access traffic over a GSM network.
• Implemented analog and BRI functionality for the Fixed Access Controller.


Nortel Networks
Richardson, TX

Jan 1997 - Aug 1998

DMS-500 Development

• Devised solution for a routing problem with Nortel's DMS-500 switch. Led team of two other employees to implement solution.
• Developed and delivered ISDN PRI & BRI seminar to employees.
• Organized effort to create an extensive internal reference source for the DMS-500 team.

Sprint Custom Development

• Worked as key developer in project which enhanced Sprint's operator services on the DMS-250 switch.
• Participated in six month comprehensive telecommunications training program.


SMU Foreign Language Learning Center
Dallas, TX

Jan 1993 - Dec 1996

Developed educational software with HyperCard. Worked with foreign language professors to create graphical, easy to use, computerized learning tools.
• Created and maintained web pages.
• Developed CGI applications in C.
• Provided technical support for students and faculty.
• Instituted usage of foreign alphabet tools in campus computer labs.


Boca Raton, FL

Summer 1993,
Spring 1994,
Summer 1995,
Fall 1995

OS/2 Intel Binary Support

• Assisted in development of OS/2 operating system for the PowerPC. Converted 16 bit APIs to 32 bit APIs in C programming language.

OS/2 National Language Support

• Performed system testing of foreign language versions of OS/2.


Knowledge of various telecommunications protocols such as ISUP, ISDN PRI & BRI, and TCP/IP.
• Experienced with modular and objected oriented design techniques.
• Ability to quickly gain proficiency in new software systems and programming languages.
Experienced with team management, administration, and coordination of large software projects.
• Proactive approach to accomplishing goals.
• Skilled at translating technical information into language that programmers, sales personnel, and customers can easily comprehend.
• User of UNIX, Windows, and Macintosh operating systems.


Southern Methodist University Dallas, TX

BS, Computer Science
Cumulative GPA 3.5/4.0



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